Question 1

How can I check my ticket before purchase?

Accepted Answer

To check your tickets, visit the airline's official website and locate the "Manage My Booking", "My Trips", or "Sign In" section—different airlines use different names. Log in to your account or enter your confirmation/reservation code (usually 6 characters) along with your last name. You can then view your itinerary.

Question 2

Which payment methods do you accept?

Accepted Answer

We accept credit/debit cards and wire transfers for payment. You can book your business class tickets using the option you prefer.

Question 3

Can I put a business class ticket on hold before I pay?

Accepted Answer

Putting business class tickets on hold before payment is often possible, depending on airline and fare type. In most instances, we can reserve seats for 24-72 hours, giving you ample time to pay.

Question 4

How can I upgrade from economy to business class?

Accepted Answer

There are several upgrade options, such as using flyer miles, airline loyalty programs, cash, or airport upgrades. Select the option that best suits your budget and preferences.

Question 5

Are amenity kits, pajamas, or slippers provided in business class?

Accepted Answer

Most full-service airlines provide amenity kits, pajamas, slippers, and other amenities in business class. The assortment varies by airline and route, but typically includes essentials like a toothbrush, toothpaste, eye mask, socks, earplugs, moisturizer, lip balm, and a comb or brush.

Question 6

Are business class tickets refundable?

Accepted Answer

Business class tickets may be refundable, but it depends on the airline and fare type. Not all business class fares are refundable—even those with more flexible conditions.

Question 7

What happens to my business class ticket if the airline cancels the flight?

Accepted Answer

If your business class flight is canceled, you are protected by passenger rights laws. Business class requests may get higher processing priority. If the airline doesn't offer re-protection within 4 hours of departure, you are entitled to a full refund or an alternative flight option.

Question 8

Are business class tickets transferable to another passenger?

Accepted Answer

Generally, no. Once issued, business class tickets are non-transferable and the name on the ticket cannot be changed. This rule applies to most international airlines.

Question 9

Can a travel agency manage all my business class bookings for my company?

Accepted Answer

Yes, a travel agency can manage business and first-class bookings for your company. This approach is often more effective and affordable for corporate travel and may include access to discounted or tailored corporate fares.

Question 10

Is my card charged immediately, or only after the ticket is issued?

Accepted Answer

Your card is charged only when the ticket is issued. We guarantee transparency throughout the process.

Question 11

I tried to pay, but my bank declined the transaction. Can you hold the price while I sort it out?

Accepted Answer

Yes, in most cases the ticket price can be held while you resolve payment issues. Many agencies can access extended ticketing deadlines and hold airfares until the ticket is issued, allowing you to retry payment or contact your bank while the price remains locked (subject to airline rules).

Question 12

Do you support 3D Secure / SMS confirmation for online payments?

Accepted Answer

Yes, our agency supports 3D Secure and SMS confirmation for online payments. All transactions are processed securely for full transparency.

Question 13

Can I use two different cards to pay for one booking (split payment)?

Accepted Answer

Yes, you may use two or more payment cards for a split payment on one booking, adding flexibility and convenience for booking business class flights online.

Question 14

Are all taxes and airport fees included in the price you quoted, or will there be extra charges later?

Accepted Answer

Yes, quoted prices include all taxes, base fare, and mandatory airport fees. There are no surprise charges later; all fees are disclosed upfront.

Question 15

If I don't take the flight, can I at least get the taxes refunded?

Accepted Answer

In most cases, taxes and fees can be refunded even on non-refundable tickets, but this depends on airline policies and the specific type of taxes included.

Question 16

How long does it take to receive my refund after cancellation?

Accepted Answer

Refund times depend on the airline, fare, and payment method. Generally, refunds take 7–21 business days, but may take longer if multiple payment solutions were used.

Question 17

If the airline cancels my flight, do I get a full refund or only a voucher?

Accepted Answer

If the airline cancels your flight, you are entitled to a full refund—not just a voucher. The exact outcome may depend on airline policies, fare type, and local regulations. If the airline cancels, all tickets become refundable regardless of the original fare rules.

Question 18

What happens if I miss the first flight? Are the rest of the segments automatically cancelled?

Accepted Answer

Yes, if you miss the first segment of a business class flight, the remaining connecting flights on the same ticket are usually cancelled automatically. This is known as the "no-show" rule, common across major airlines.

Question 19

Do you offer any written guarantee that my ticket is valid and confirmed?

Accepted Answer

We provide your ticket number, which you can use to check your flight's confirmation on the airline's website. Use their "Manage My Booking" or "Check Reservation" tool with your name and ticket number to see all details and seat assignments.

Question 20

Will I have a booking code (PNR) I can verify directly on the airline's website?

Accepted Answer

Yes. Every business class booking comes with a PNR code—your official reservation reference. You can use this on the airline's website to verify your booking.

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